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ScaryNoises Blog | Making Technology Work For People | Page 4
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How to Stop Worrying and Learn to Love the Internet

Just ran into this essay (again) from Douglas Adams (late author of The Hitchhiker’s Guide To The Galaxy) and had to share it. Great quotes about interactivity:

…but the reason we suddenly need such a word [“Interactivity”] is that during this century we have for the first time been dominated by non-interactive forms of entertainment: cinema, radio, recorded music and television. Before they came along all entertainment was interactive: theatre, music, sport – the performers and audience were there together, and even a respectfully silent audience exerted a powerful shaping presence on the unfolding of whatever drama they were there for. We didn’t need a special word for interactivity in the same way that we don’t (yet) need a special word for people with only one head.

I expect that history will show ‘normal’ mainstream twentieth century media to be the aberration in all this. ‘Please, miss, you mean they could only just sit there and watch? They couldn’t do anything? Didn’t everybody feel terribly isolated or alienated or ignored?’

‘Yes, child, that’s why they all went mad. Before the Restoration.’

‘What was the Restoration again, please, miss?’

‘The end of the twentieth century, child. When we started to get interactivity back.’

Because the Internet is so new we still don’t really understand what it is. We mistake it for a type of publishing or broadcasting, because that’s what we’re used to.

I think this push/pull balance that the Internet has partly enabled is an explosion off the vector that having the choice of channels on the television and the radio gave us. Multiplied by a billion. The interesting thing for me is that interactivity is not a boolean; there are many levels of interactivity that are appropriate for different situations. It’s ok to clap and cheer at concerts, for example, but if twenty thousand people storm the stage, the riot gear comes out and the show’s over.

DNA/How to Stop Worrying and Learn to Love the Internet

Design Police | Bring bad design to justice.

DesignPoliceThis is great — Chris Bernard passed this on.  It’s a “Visual Enforcement Kit” that you can use to tag bad design–ideally at work with wayward coworkers and not on public signage at stripmalls or something. My favorites are “Legible from space” (although that’s rarely a problem on the web) and “Comic Sans is illegal”. This is really focused on typography and print layout so it would be great to see a ‘Visual Enforcement Kit” for rich application design with terms like “Stupid default”, “No modal dialogs”, “Don’t waste the user’s time”.

Design Police | Bring bad design to justice.

Innovation in the other kind of shopping carts – CNN.com

There’s an interesting development in brick and mortar shopping with this interactive shopping cart console that’s being trialed:

Customers with a ShopRite loyalty card will be able to log into a Web site at home and type in their grocery lists; when they get to the store and swipe their card on the MediaCart console, the list will appear. As shoppers scan their items and place them in their cart, the console gives a running price tally and checks items off the shopping list.

I like this. It’s overkill if you just run to the store because you ran out of milk but for any real shopping trip this would be really useful–if the web experience is any good. Might be even better if we had shelves and refrigerators that could use RFID or something on the food packages and automatically keep a running shopping list for you. You could run to the store sometime just because you were nearby, knowing that the shopping cart would tell you what you were currently out of. So far, so good.

The system also uses radio-frequency identification to sense where the shopper’s cart is in the store. The RFID data can help ShopRite and food makers understand shopping patterns, and the technology can also be used to send certain advertisements to people at certain points — an ad for 50 cents off Oreos, for example, when a shopper enters the cookie aisle. Microsoft said it is still working on how it will present commercials and coupons.

Microsoft is also working with MediaCart and ShopRite to help advertisers reach potential consumers based on past grocery purchases, which are logged when they swipe their loyalty cards.

OK, so now we’re in Minority Report land, where the wall ads were changing for each person who walked by and the ads knew you by name. Ads on your shopping cart console are less intrusive than that but it still brings up some privacy concerns. That said, I suppose it saves paper to have digital ads instead of putting them in the local newspapers, in mailouts, and in paper coupons at the store. More importantly, the most important privacy concerns are pretty obvious to those involved –

Advertisers will get more feedback about which commercials or coupon offers are effective, because customers either buy the products or accept the offers on the spot, or they don’t. But Ferris said neither Microsoft nor any advertisers will have access to the personal information consumers provide when they join the supermarket’s loyalty card program.

Microsoft bringing ads to shopping carts – CNN.com

WindowsClient.net

WindowsClientWhitePaperA white paper that I co-wrote just went live on WindowsClient.NET and is the first featured news item (for today). The paper is targeted at developers with WinForms chops who are thinking about making the jump to WPF but want to know when the right time and conditions are. I won’t give away the ending–check it out at the link. 

WindowsClient.net

Silverlight Apple "Staff Pick"

Pretty cool to see Silverlight as a “Staff Pick” from Apple!

Apple – Downloads – Mac OS X – Development Tools
Apple.com Silverlight page

A tough decision most face is whether to take full advantage of a single platform or to go lowest common denominator and address multiple platforms. One of the nice things about Microsoft .NET is that we were able to pursue both: take full advantage of a PC’s hardware with WPF and take much of that goodness cross-platform with Silverlight. And while you’re at it, designers and developers can reuse assets and XAML in both projects. In the next release of Silverlight, the .NET Common Language Runtime is part of the action so you’ll even be able to share C#, VB, etc. between WPF and Silverlight projects.

Silverlight and Expression Resources

Here’s a veritable cornucopia of resources online related to Silverlight and Expression. Thanks to the India DPE team for pulling this list together.

I’d add one late-breaking item: The Expression Blend 2 September Preview. Cool stuff there!

Webcasts

Websites

Silverlight Tutorials

Silverlight and Blend Videos

Blogs

Newsgroups and Forums

Liftoff and Linux!

Let’s get right to the point. The rumors are true: Silverlight 1.0 has been released to the web and Microsoft is lending official support to the Linux version (named “Moonlight”) under development at Novell. We’re also releasing Expression Encoder 1.0. Good news all around and lots of fun toys for you all to play with.

Read more at the usual places: http://silverlight.net and http://microsoft.com/silverlight. Also, Scott Guthrie’s blog has a lot of details here.

Halo 3: How Microsoft Labs Invented a New Science of Play

1509_cover_t This Wired article about Halo3 is actually work-related for most of you. I promise. It’s interesting to see usability testing as the savior for bet-the-business initiatives and to see heat maps and other UX design techniques applied to such a visceral experience. (Plus those of you not in the beta test can learn about the new weapons and vehicles, which is less work related… )

More here: Halo 3: How Microsoft Labs Invented a New Science of Play

Signs of Change

roadsign Ok–there’s my goofball title for a news item that made the rounds at work today. The New York Times reports on the hows and whys of the process of changing the nation’s highway signage. Interesting article with a focus on design, usability, ergonomics etc. Best place to start for visual people like myself is the slideshow.


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Making Technology Work For People


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